1.Where do we start?
Tell us briefly what is happening and what you want to sort out. No perfect brief needed. Tell us what’s going on, and we’ll help work out the next step.
START WITH THE ARRANGEMENT.
One building. Plenty of moving parts.
An embedded network offer can look straightforward until you ask who supplies what, which charges are included and how the site actually uses energy. We help owners, managers and businesses work through the arrangement before deciding whether the offer makes sense.
The first job is to understand the site. We review the available bills, agreements and supply arrangements, and identify the parties responsible for the relevant services. If the starting point is unclear, a confident price comparison will not make it clearer.
Next, we compare the options on a consistent basis. A flat rate and a time-of-use offer need to be tested against the same consumption profile. We make exclusions visible, including demand or other pass-through charges where they apply. A neat annual figure is only useful when you know what is inside it.
The commercial terms deserve the same attention as the rates: what can change, how long the arrangement runs, which services are included and what a change would involve. We identify the questions that need a documented answer from the operator or provider before you commit.
Our role is to turn that detail into a practical recommendation and help coordinate the agreed next steps. We check the actual options for your site and explain any limits. “It depends” is a useful starting point, provided someone does the work to find out what it depends on.
Shared supply.
Supply, metering and account support, considered together.
Frequently asked questions
2.What should we send you first?
A recent bill, the proposed offer and any existing supply or network agreement. Tell us whether you are the site owner, manager or an occupier, and what you want to resolve. That helps us establish the arrangement and whose information or approval is needed.
3.Can we choose a different supplier?
We need to check the actual site arrangements, metering, agreements and available options before answering. Send us the details and we will establish the position, including what the relevant operator or provider must confirm. We do not assume every embedded network works the same way.
4.Can you review an offer we have already received?
Yes. We can check the rates, conditions and comparison against the information available, then explain what is clear and what needs further investigation. An attractive headline is a reason to read the offer, not a substitute for reading it.
More FAQs (3)Fewer FAQs
5.How do you compare a flat rate with time-of-use pricing?
We apply each offer to the same usage profile and billing period, then include the relevant fixed and other charges. If we do not have enough consumption detail, we say so and identify what is needed. Guessing when the energy is used can change the answer.
6.Does a quoted saving cover the whole bill?
Only if the comparison includes the whole bill. We check the scope and identify exclusions, variable charges and assumptions. An energy-only calculation should be described as one. The fine print should help explain the answer, not quietly change it.
7.Will changing the commercial arrangement require site work?
That needs to be established for the proposed change. We ask about metering, access, timing, responsibilities and any associated costs before treating the transition as straightforward. Get the practical answer alongside the price.
PREFER TO DO IT YOURSELF?
Check out our useful guides
PREFER TO DO IT YOURSELF?
Check out our useful guides
Quote Residential/SMEPut rates and contract terms on the same footing.DIY MeteringUnderstand the charges and agreements behind them.Check your billsMatch charges to your contract and usage.Choose a brokerAsk the right questions before you appoint one.Network chargesSee what drives your tariff and demand costs.Common questionsUseful answers before the next contracting decision.
You made it this far.
Coffee’s on us.
A real coffee, in person. Print your IOU and bring it along when we meet following a genuine enquiry.
But first, what’s the problem? Let’s work through it.
A4 PDF · Print one-sided · Fold into three
Let’s work through it.
Tell us what you need. Add your bills, contract or usage data if they’ll help.
If the form does not appear, email join@gobulk.com.au or call 1300 462 855.