The quote was only the beginning

A school in Mackay had a new electricity term approaching and more than one proposal on the table. It was already a Bulk customer. Another broker had put forward an offer, and the school needed to decide what to do next.

The headline rate was only part of that decision. We worked through annual estimates and invoice comparisons, including energy, network and other charges, the contract terms and the separate metering arrangement. Prices were refreshed as the renewal progressed. An updated analysis went to the school on 8 December 2025.

Then the decision had to become an agreement. The school returned its signed electricity paperwork on 11 December. Two days later, we confirmed that Shell had honoured the latest offer and sent through the countersigned contract. The supply term was settled: 1 January 2026 to 31 December 2028, with 30-day payment terms.

There was still the metering. We had recommended a separate PLUS ES arrangement, and the school returned those signed documents on 17 December. Its initial metering charge was $950 a year excluding GST, subject to the agreement's classification, indexation and other conditions.

Our engagement disclosed the supplier commission included in the retailer's price, capped at $0.004 per kWh. That was a disclosed ceiling, not a statement of what Bulk actually earned. The prices, terms and fees belonged in the decision together.

This story does not have a measured savings figure at the end. It has a completed renewal: competing proposals considered, prices refreshed, the latest electricity offer honoured and both supply and metering paperwork signed. By 17 December, the coming term had moved from a question to a set of agreements. The quote had started the conversation. Following it through finished the job.

Sources and calculation notes

Historical case study. Sources: the renewal analysis and invoice comparisons, Bulk’s service agreement, the signed and countersigned Shell agreement, the 13 December update and the signed PLUS ES order.

The supply term, 30-day payment terms and initial $950 annual metering charge are contracted terms, not realised savings. The initial metering charge excludes GST and remains subject to the agreement conditions.

A direct meter-service charge has a different scope from a bundled metering-and-management fee. The disclosed $4 per 1,000 kWh commission cap is not a statement of actual commission earned. No competitor price advantage is claimed.